SmartCall Patient Management System| Text Pager

SmartCall Patient Management System

Why Choose SmartCall Messenger?

Use SmartCall Messenger as a stand-alone text waitlist application or integrate with one of our paging systems. SmartCall Messenger offers the flexibility to stay connected to clients that do not have cell phones or when you don't want staff using their phones.

Know your communications are secure and private. The SmartCall Messenger web server is a local, HTTPS environment for optimal privacy and security. Also, SmartCall Messenger follows HIPAA, the Health Insurance Portability and Accountability Act, standards for protecting sensitive patient data.

Easy Set Up & Administration

Easily customize with your company's logo and manage users.

- Add/Edit Users and Passwords
- Set up User Names and Titles
- Manage Access By Department

Manage Multiple Departments and Flow

At-a-glance view of wait rotation, wait times and client flow.

Easily import schedules of the day's appointments as a CSV or XLS for proper mapping.

- Department Specific Waitlists
- Add Unlimited Departments
- Add Icon and Department Name

Easily add notes so staff can stay updated on details discreetly.

Text Notification

Send a welcome message automatically when the patient or customer enters the waitlist.

Text patients and customers when it is their turn.

Also, saves staff time with pre-set messages for recurring events that have common instructions.

Pager Notification

Easily add pagers to SmartCall Messenger as an alternative to texting. Ideal for staff notifications so you can keep employees focused.

Reporting

View waitlist volume and average wait time across specific departments on any given day, week, or year. Export reports as needed.

- Number of Visits

- Wait Times

- Staff / User On Duty

- Export to CSV or .XLS

Specs SMS Texting Compatible Pagers Transmitter

Compatible with Windows and Mac

Supported Browsers:

Google Chrome
Firefox - Version 31.0 or higher
Internet Explorer - Version 10 or Higher
Opera Version 23.0

Language: English

SMS Texting

Unlimited SMS texts
Outgoing texts via secure HTTPS
HIPAA Compliant

Compatible Pagers

ISTATION Transmitter

Applicable if you are using a paging system with the app

Learn More